The Crowd Service model is accelerating. Companies are adjusting to today’s environment by harnessing the power of technology. A recent study determined that 60% of consumers defined a poor customer experience as one where they had to wait a long time for service after booking an appointment. Customers want a quick response to their needs. …
SAP Field Service Management or SAP FSM, is a dynamic software solution. Companies use FSM to manage their resources and track field service operations. At its core, FSM is a robust one-stop-shop tool. So it handles scheduling and dispatching, analytics and reporting, intelligent self-service, work order management, mobile application and knowledge management. Lets break down each …
A Rundown of the Field Service Industry During COVID-19 2020 has presented countless challenges for the global workforce. Workers on the front lines have been the most affected by the COVID-19 global pandemic. On one end of the spectrum, we have hundreds of thousands of unemployed Americans, and on the other hand we have understaffed …
Bringing strategy and clarity to your SAP implementation, ASAR Digital, an SAP Gold Certified Partner can save your business time and money.