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Top 7 Trends in Customer Relationship Management (CRM) 2023

Top 7 Trends in Customer Relationship Management (CRM) 2023

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In a rapidly evolving business landscape, Customer Relationship Management (CRM) is no longer just a tool for tracking interactions and storing customer data. It’s a robust solution for comprehending customer behavior, personalizing experiences, and ultimately, driving business growth. As technology continues to innovate, CRM solutions are undergoing significant transformations to meet the increasing demands for more personalized, …

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What are the Differences between SAP S/4HANA Private Cloud and Public Cloud? 

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As organizations embark on their digital transformation journey, choosing the right deployment option for their enterprise resource planning (ERP) system is crucial. SAP S/4HANA, the intelligent ERP suite, offers two primary deployment options: Private Cloud and Public Cloud. In this blog post, we will delve into the key differences between SAP S/4HANA Private Cloud and …

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What are the key CRM trends in 2023?

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As the customer relationship management (CRM) landscape continues to evolve, businesses are constantly seeking innovative ways to enhance customer experiences and drive business growth.  Here are some key trending topics in CRM that businesses should keep an eye on: Artificial Intelligence (AI) and Machine Learning:  AI-powered CRM solutions are becoming increasingly popular, as they enable …

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Demystifying Composable Commerce: The Future of E-commerce

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SAP recently announced its new approach to Commerce Architecture as a Composable Commerce. In this blog let me explain what exactly is Composable Commerce and how it’s a better approach to future-proof your e-commerce applications. The e-commerce landscape is evolving at an unprecedented pace, with businesses constantly searching for innovative ways to stay ahead of …

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When to Migrate from QuickBooks to SAP Cloud ERP: Timing it Right

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QuickBooks is a well-known accounting software solution that has been a staple for many small businesses. However, as your organization grows, you may find that QuickBooks is no longer able to cater to your business’s evolving needs. This is when you might start considering a more advanced and scalable solution, such as SAP Cloud ERP. …

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How to Avoid a Failed SAP Implementation: A Comprehensive Guide

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SAP implementations have the potential to revolutionize an organization’s business processes, improve efficiency, and provide a competitive advantage. However, they can also be complex and challenging, with many pitfalls that can lead to failure if not managed properly.  In this blog post, we’ll explore the key steps to avoid a failed SAP implementation and ensure …

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A Guide to Ensuring Success: How to Fix CRM Adoption Issues

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The benefits of well-implemented CRM systems are undeniable, and addressing these adoption issues is crucial for realizing its full potential.  CRM adoption can be a significant challenge for many organizations, as employees may be resistant to change or find it difficult to adapt to new systems. In this blog post, we will be discussing various strategies for …

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Future Proof Your CRM Before It’s Too Late: A Guide to Ensuring Longevity and Efficiency

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Learn how to future-proof your CRM, ensuring your investment remains effective and adaptable in the face of ever-changing technology and business needs. The landscape of customer relationship management (CRM) is continuously evolving, and the only way to stay ahead of the curve is by future-proofing your CRM system. As businesses rely more heavily on CRM …

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WHAT YOUR BUSINESS CAN LEARN, FROM JABBA THE HUTT

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You know the scene in Star Wars where Jabba The Hutt gets strangled by one of his own slaves, Princess Leia, as it were.  Jabba was the definition of gluttony.  And it led to his own demise.  The digital age of B2B is having its own gluttonous paradox right now.  With more data available than …

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What’s New in SAP Commerce Cloud 2211?

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Sleigh bells are ringing.  Mistletoe is hanging.  And online shopping carts are filling up everywhere, under Santa’s watchful eye.  Not to be outdone by that jolly Santa fellow, SAP has a few surprises, too, to bring smiles this holiday season. SAP has released Commerce Cloud version 2211 which provides a multitude of new features and …

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