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Navigating the Future of Customer Engagement: 10 CRM Trends for 2024

Navigating the Future of Customer Engagement: 10 CRM Trends for 2024

SAP CRM/CX /

Introduction: As we forge ahead into 2024, the landscape of Customer Relationship Management (CRM) is evolving more rapidly than ever, reflecting changes in technology, business practices, and consumer expectations. Companies keen on maintaining robust customer relationships are turning to advanced CRM strategies to stay ahead of the curve. Here are the top 10 CRM trends […]

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Case for Salesforce CRM Migration

Case for Salesforce CRM Migration

SAP CRM/CX /

Introduction: In the realm of customer relationship management (CRM) systems, Salesforce has long been a titan, offering a plethora of features and widespread recognition. However, recent statistics paint a surprising picture: more than half of Salesforce users are contemplating a switch. Their reasons are grounded in concerns over usability, complex integration processes, and, perhaps most tellingly, a

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