CDP

Top 7 Trends in Customer Relationship Management (CRM) 2023

Top 7 Trends in Customer Relationship Management 2023

In a rapidly evolving business landscape, Customer Relationship Management (CRM) is no longer just a tool for tracking interactions and storing customer data. It’s a robust solution for comprehending customer behavior, personalizing experiences, and ultimately, driving business growth. As technology continues to innovate, CRM solutions are undergoing significant transformations to meet the increasing demands for more personalized, …

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What are the key CRM trends in 2023

What are the key CRM trends in 2023?

As the customer relationship management (CRM) landscape continues to evolve, businesses are constantly seeking innovative ways to enhance customer experiences and drive business growth. Here are some key trending topics in CRM that businesses should keep an eye on: Artificial Intelligence (AI) and Machine Learning:  AI-powered CRM solutions are becoming increasingly popular, as they enable …

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Hyper Personalization for Wholesale Ecommerce Why CDC & CDP Are Essential

Hyper Personalization for Wholesale Ecommerce: Why CDC & CDP Are Essential

Hyper personalization for wholesale e-commerce businesses is essential for delivering a B2B customer experience that stands out. B2B customers are particular. They want nothing but the best in customer experiences when sourcing goods and services from vendors, wholesalers, and service providers for their business.  How can wholesalers create a hyper personalized CX to meet these …

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