What exactly is SAP Hybris? SAP traditionally has been very succinct in product offerings and its messaging. When we talk about ERP we know what exactly it means. And what processes and modules (Sales and Distribution, Material Management, Finance and Controlling, Production Planning, Plant Maintenance, etc.) are included in ERP. If we talk about CRM, we know …
Are you wondering what is the difference between SAP C4C or Cloud for Customer and SAP Sales Cloud? With all due respect, SAP Brand marketing has been consistent in creating confusion for SAP CRM Solutions. A long time back I wrote a blog Hybris Confusion to clarify the difference solutions branded under Hybris. Similarly, now there is …
Integrating SAP CPQ and SAP Sales Cloud (AKA. C4C, cloud for customer) is a great place to start for businesses looking to streamline their sales process. Combining SAP Sales Cloud’s embedded sales intelligence, sales force automation and optimized mobile execution features with SAP CPQ’s configuration optimization, margin protection and expansion, and seamless connectivity– businesses are able to properly equip their …
Commerce Cloud’s Assisted Service Mode (ASM) The SAP Commerce Assisted Service Mode (ASM) enables customer service personnel to provide real-time customer sales and service support using the storefront across the omnichannel framework their customer uses, both physically in-store and virtually online. When a customer gets stuck during the buying process, the ASM allows them to finish the …
What is Assisted Service Mode in SAP Commerce Cloud? Read More »
With integrated softwares, indeed, an email easily becomes a ticket! Creating tickets directly from the contents of an email is a popular feature in the quickly changing realm of CRM. This introductory post offers a brief intro tutorial, giving you a perspective from both the customer and consultant’s view point. Let’s take a look! The Customer …
C4C’s Planning Capabilities SAP C4C is a next generation CRM software having mature Sales Target planning capabilities which cover almost all best practices of the Industry. Companies can implement Sales Target functionalities without additional cost along with powerful analytical reporting which can help in measuring different dimensions of Sales planning. SAP C4C also offers interactive dashboards and …
Bringing strategy and clarity to your SAP implementation, ASAR Digital, an SAP Gold Certified Partner can save your business time and money.