Instant, digitized
responsivity.
Provide helpful and streamlined service to your customers, effortlessly meeting their needs along each point in their buying process.
0%
reduction in administrative overhead costs by Inicom after using SAP Service Cloud
Benefits of using SAP Service Cloud
Deliver fast & reliable service experiences that build customer loyalty
Enable contact center agents to provide fast, accurate answers & quick resolutions
Provide great service experiences through your contact center & in the field
Fix customer issues quickly with a comprehensive field service management soltuion
Understand & Predict
Customer Behavior
Omnichannel support provides a 360 degree perspective of customers. Integrate communication channels and get a broad view of how customers are experiencing your digital space over both the short and long term. Shorten resolution times to bring faster relief and confidence to your user-base.
Posted by Sanjjeev K Singh
March 4, 2021 Customer Experience Food and Beverage High Tech Industrial Machinery and Components Life Sciences Manufacturing News Professional Services Retail SAP Commerce Cloud SAP Commissions SAP CPQ SAP Customer Data Cloud SAP Cutomer Data Platform SAP Marketing Cloud SAP Sales Cloud SAP Service Cloud Wednesday Wisdom
8 min read What Differentiates Accounts, Prospects, and Customers?
CRM Key Concepts Account, Prospect, Customer, Contact, Lead, Opportunity Part-1 Today we...
Read MorePosted by Sanjjeev K Singh
February 25, 2021 Blog High Tech Industrial Machinery and Components Life Sciences Manufacturing Professional Services Retail SAP Commerce Cloud SAP CPQ SAP Customer Data Cloud SAP Cutomer Data Platform SAP Marketing Cloud SAP Sales Cloud SAP Service Cloud Wednesday Wisdom Wholesale Distribution
10 min read What should I know before starting an SAP Commerce Cloud Migration?
As more and more SAP Hybris or Commerce customers are planning to...
Read MorePosted by Sanjjeev K Singh
February 18, 2021 Blog Customer Experience SAP Commerce Cloud SAP Marketing Cloud SAP Sales Cloud SAP Service Cloud Wednesday Wisdom
6 min read What are Customer Experience Building Blocks?
What are Customer Experience Building Blocks? In our previous article, we discussed...
Read More