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SAP Sales & Service Cloud

Enhance customer relationships by understanding their needs, creating meaningful sales interactions, and improving service operations.

SAP Sales Cloud

Provide Outstanding Sales Experience

By harnessing a comprehensive view of each customer and their interactions, your sales team can offer engagements centered around the customer, which in turn boosts revenue and fosters lifelong loyalty. Enable your sales team to focus more on nurturing relationships and interacting with customers. The SAP Sales Cloud solution simplifies and automates essential sales processes, equipping sellers with AI-powered suggestions.

  • Cloud Deployment
  • 360 Degree view of customers
  • Optimized mobile selling experience
  • AI-Driven insights, recommendations, and analytics
  • Embedded generative AI highlights and summarization
SAP Sales Cloud

Key Capabilities

  • Mobility
  • Account and contact management
  • Lead, Opportunity, and Activity Management
  • Email and Calendar Integration
  • Real-time Analytics
  • Predictive Analytics and Machine Learning

K

  • Productivity and Personalization
  • Collaboration and Social Selling
  • Back-office integration and mash-ups
  • Industry Specific Capabilities
  • Sales Performance Management
  • Cloud based platform
SAP Service Cloud

SAP Service Cloud

By integrating service operations across your business, customer satisfaction increases, loyalty strengthens, and revenue expands. The SAP Service Cloud solution transforms the management of customer service by fostering significant interactions across the customer journey. With intelligent customer service, you can:

With intelligent customer service, you can:

  • Quicken the resolution of problems by integrating customer service management throughout the organization.
  • Enhance the efficiency of customer service using insights, recommendations, and automation powered by AI.
  • Boost precision and hasten the process of resolving tickets with robust case management workflows that simplify issue resolution.
  • Empower business users to meet changing customer service demands through modifications to the solution using low-code and no-code development.
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Customer Success Stories

How CSM transformed its sales operations by Implementing SAP Sales and Marketing Cloud!

How CSM Transformed Its Sales Operations By Implementing SAP Sales and Marketing Cloud!

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Sales Operations transformation for Lonestar Pharmaceuticals with SAP Sales Cloud

Sales Operations Transformation For Lonestar Pharmaceuticals With SAP Sales Cloud

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Streamlining Sales process for A. Stucki Company with SAP Sales Cloud

Streamlining Sales Process For A. Stucki Company With SAP Sales Cloud

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Enhancing Customer Service Efficiency at Grayhill, Inc. with SAP Service Cloud Implementation

Enhancing Customer Service Efficiency At Grayhill, Inc. With SAP Service Cloud Implementation

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Transforming Customer Service Operations at Smith & Wesson Brands, Inc.

Transforming Customer Service Operations At Smith & Wesson Brands, Inc.

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Associated Grocers of New England improving customer response time with SAP Service Cloud.

Associated Grocers of New England Improving Customer Response Time With SAP Service Cloud.

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