Why Integrate S/4HANA and Sales Cloud?

This article will give an overview of SAP S/4HANA and SAP Sales Cloud integration, and some of the benefits it brings.

As you might be aware, many customers are operating with their ERPs not integrated with their Sales Cloud. This leads to gaps or delays in the sales process. Sales Reps don’t have a singular source of truth they can look to when it comes to obtaining important selling information – such as up to date account information, or current products.

With the Covid-19 pandemic forcing further globalization and digitization of virtually all services and industries, the sales rep experience has become a more critical factor than ever before. Empower your Sales team by giving them what an integrated ERP and Sales Cloud system can offer. S/4HANA and Sales Cloud working in tandem will unleash the full power of SAP’s platforms. 

Furthermore, integrating with your SAP Sales Cloud will provide immediate benefits. Whether you are running SAP S/4HANA, SAP Business One, or any SAP ERP;

S/4HANA Sales Cloud Integration:

–         Provides sales professionals with real-time access to pricing information, Sales Quotes, Sales Orders and follow up documents.

–         Gives a complete picture of the End to End Business Process: from Lead creation in the Sales Cloud, to payment in SAP S/4HANA.

–         Allows real-time access and updated information for accounts and contacts

–         Creates a source of truth with SAP S/4HANA

This out of the box integration provides you with bi-directional creation of accounts. Therefore giving your sales team full visibility and a united sales front. You can create a business partner in S/4HANA, and that business partner will then, in real-time, become a customer on your Sales Cloud. So this on the fly account creation provides faster deal processing. Allowing your sales team to do what it does best, sell.  

Finally, Integrating your Materials from S/4HANA to your Sales Cloud  gives your sales team a real-time product list, providing them with live updates and changes. You can bring the power of S/4HANA pricing into ‘Cloud for Customer’ which provides Sales Quotes with advanced pricing information. The replication of sales orders from S/4HANA into Cloud for Customer gives your sales team a complete picture. From the start of a lead – to the end of a deal, in the form of an order.

Have any thoughts, requests, or queries regarding these two systems and their integration? Please leave them below.

Leave a Reply

Your email address will not be published. Required fields are marked *