Driving Excellence with SAP CX!

EXPERIENCE. It means… everything.

Experience creates Inspiration. Exhilaration. Even Loyalty. In CX, a great experience for your customers can be having a B2B website with simplicity and speed, while providing real-time support. For you – a great experience might also be the roaring engine of a Porsche, right at your fingertips. On September 9, 2022 – you may have both.

Driving Excellence with SAP CX!

Date:  September 9, 2022

  • 10:00-10:15 Welcome From SAP Leadership – Richard Primm 
  • 10:15 – 11:00  Purchasing Power’s CX Transformation Journey by Prakash Muthukrishna
        • History with SAP
        • Current CX Roadmap
        • Service Cloud, CDP, Commerce Cloud.
        • Business Benefits
  • 11:00 – 11:15 Break
  • 11:15 – 12:00 Harvard Business Review
    • “Creating An Ideal Customer Journey” by Sanjjeev K Singh
  • 12:00 – 12:45p  Lunch 
  • 12:45 – 1:15  Porsche Experience Demo Laps
  • 1:15 – CX Panel Discussion
      • What are the biggest challenges facing CX in 2022?
      • What are your biggest challenges in budget approval for CX transformation?
  • 2:30-2:45p  Break
  • 2:45 – 4:00p  SAP Product Demo
  • 4:00 – 6:00p  EXCLUSIVE NETWORKING EVENT
    • Porsche VR Sim Lab
    • Premium Cocktails
    • Hors d’ouvres