Driving Excellence with SAP CX - Atlanta 2022

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Driving Excellence with SAP CX!

EXPERIENCE. It means… everything.

Experience creates Inspiration. Exhilaration. Even Loyalty. In CX, a great experience for your customers can be having a B2B website with simplicity and speed, while providing real-time support. For you – a great experience might also be the roaring engine of a Porsche, right at your fingertips. On September 9, 2022 – you may have both.

Driving Excellence with SAP CX!

Date: September 9, 2022

10:00-10:15 Welcome From SAP Leadership – Richard Primm, Vice President of Sales

10:15 – 11:30 Purchasing Power’s CX Transformation Journey by Prakash Muthukrishna

- - - History with SAP
    - Current CX Roadmap
    - Service Cloud, CDP, Commerce Cloud.
    - Business Benefits
    - Q & A

11:30 – 12:00 Break/Tour

12:00 – 12:45p Lunch

12:45 – 1:45 Porsche Experience Demo Laps
1:45 – 2:00 Break

2:00 – 3:00 Harvard Business Review Study

- - “What You’re Getting Wrong About Customer Journeys”
  - Presenter: Sanjjeev K Singh, ASAR Digital, HBS
  - Study Results
  - Analysis
  - Q & A

3:00 – 3:15 Break

3:15 – 4:00p SAP Product Demo

4:00 – 6:00p EXCLUSIVE NETWORKING EVENT
- Porsche VR Sim Lab
- Premium Cocktails
- Hors d’ouvres