When people consume online content, they’re not reading right to left as so many of us learned to do in school. Nor are they reading each word one by one. The average user, according to a study from Nielsen Norman Group, skims words in clusters of 3-5, and scans online...
What are CDC & CDP, and What’s the Difference?
The tech industry can throw a lot of acronyms at you. CDC….CDP….? What are they and what's the difference? This article will offer the clarity you’re looking for. The tech industry can throw a lot of acronyms at you. CDC….CDP….? What are they and what's the difference? We understand the...
What to know before an SAP Commerce Cloud Migration
More and more SAP Hybris or Commerce customers are planning to migrate to SAP Commerce public cloud. So to help you benefit from our expertise in this area, we're pleased to share our insights with you. We've executed many SAP Commerce Cloud migration projects, and we would like to share...
What is Customer Experience?
What exactly is customer experience? In plain and simple terms, Customer Experience is how you make your customers FEEL at the point of their interaction with your brand and your product. Customer’s interaction with your brand could be online when they come to your store front, when they read an email from you,...