What Differentiates Accounts, Prospects, and Customers?
CRM Key Concepts People often ask me about the difference between accounts and prospects. Today we will cover some of the key concepts in CRM
CRM Key Concepts People often ask me about the difference between accounts and prospects. Today we will cover some of the key concepts in CRM
More and more SAP Hybris or Commerce customers are planning to migrate to SAP Commerce public cloud. So to help you benefit from our expertise
What are Customer Experience Building Blocks? In our previous article, we discussed Customer Experience. We’ll build on that concept by explaining the building blocks of
What exactly is customer experience? In plain and simple terms, Customer Experience is how you make your customers FEEL at the point of their interaction with your