Trend Report – The State Of Manufacturing: Digital CX
5 Digital Customer Experience Trends B2B Manufacturers Should Adopt in 2023 In the manufacturing industry, key customer interaction processes are undergoing paradigm-like shifts. These
5 Digital Customer Experience Trends B2B Manufacturers Should Adopt in 2023 In the manufacturing industry, key customer interaction processes are undergoing paradigm-like shifts. These
Efficiency is vital in the manufacturing industry; however, that’s often easier said than done. When producing goods, manufacturers perform an ever-evolving dance of tweaks and
Hyper personalization for wholesale e-commerce businesses is essential for delivering a B2B customer experience that stands out. B2B customers are particular. They want nothing but
SAP Commerce Cloud always helps you deliver great commerce experiences central to your digital strategy. However, with the recent release of SAP Commerce Cloud 2205, your
In early 2020, the global economy was blissfully unaware of the impending crisis that would soon consume it. Businesses were going about their day-to-day operations,
Over the past few decades, we’ve seen a lot of changes… and I mean A LOT. We’ve gone from the invention of the internet to
Customer Data Platform (CDP) is analytics software designed to help marketers manage their customer data in one unified destination. Whoa! Unify my customer data? Really?
A CRM, or customer relationship management system, is a vital tool for any business. Instead of manually managing spreadsheets and keeping track of customer data,
Data privacy continues to grow in popularity as a topic both consumers and businesses are deeply concerned about. During each phase of an SAP CPQ
Within SAP Commerce Cloud, there are best practices regarding the insertion of data into the (Hybris) system. We find hot folders to be the most