CX Content Producer Molly Wilmes adapts concept by SAP CX Engineer Margaret Charles Thank you for viewing. If this resonates, contact us to see how we can help you bring your visions to life. Better data organization and SAP CX Implementation will help you bloom! Full text : Spring and summer my garden bursts forth with flora and fauna. Each morning I […]
Backyard and Beyond; Nature Meets CX Read More »
If you spend any amount of time browsing the web, you’ve probably encountered the term “cookies” as it relates to data privacy and browsing habits. While not nearly as delightful as the type you eat, like actual cookies, these little guys leave their mark. What are Cookies? To define what web cookies are, let’s clear
What the heck are Cookies, anyway? Read More »
Algorithms – they know us better than we know ourselves, right? I was paying very close attention when our 21st century overlord The Algorithm presented me with a commercial, right in the contents of my LinkedIn feed. The beautifully shot short-film depicted a blind woman going about her day. Preparing breakfast with items that make themselves more
What Makes A Website Accessible? Read More »
Video Marketing The importance of video marketing has finally been realized, and it’s a trend that is expected to last for the next 5-10 years. The use of video content within the marketing matrix has become increasingly popular during the pandemic for organizations and consumers have taken hold and aren’t willing to look back. This article will
Should Video Content Play Into Your Marketing Strategy? Read More »
SAP Commerce Cloud’s Product Cockpit enables businesses to ease the buying process for their customers with a seamless experience. From search to sales. The digital transformation driven by SAP Commerce Cloud enables businesses to become Omni-channel. Delivering the right content on the right set of channels at the right moment. This approach provides customers with a smooth
What is the Product Cockpit for Commerce Cloud? Read More »
Commerce Cloud’s Assisted Service Mode (ASM) The SAP Commerce Assisted Service Mode (ASM) enables customer service personnel to provide real-time customer sales and service support using the storefront across the omnichannel framework their customer uses, both physically in-store and virtually online. When a customer gets stuck during the buying process, the ASM allows them to finish the
What is Assisted Service Mode in SAP Commerce Cloud? Read More »
The short answer: absolutely! Sales Cloud integration is as simple as downloading an add-in to your Outlook. Then customizing your settings, and then letting the system go to work for you! This brief article will discuss the details and benefits of this integration (no lengthy explanation necessary; because the process is just that simple). SAP Sales Cloud Integration
Can Sales Cloud Be Integrated with Microsoft Outlook? Read More »
SAP’s Customer Experience portfolio includes SAP Sales Cloud and SAP Marketing Cloud. SAP Sales Cloud is a solution that manages salesforce automation, lead and opportunity management, and sales forecasting. SAP Marketing Cloud is a solution that manages campaigns and content to provide individualized marketing experiences to customers. By integrating these clouds, marketing and sales processes can be synchronized
Why Integrate Sales Cloud with Marketing Cloud? Read More »
Quoting on Opportunities: SAP Sales Cloud and CPQ SAP CPQ-Sales Cloud Integration For those looking to simplify their quoting process, an SAP Sales Cloud-CPQ integration is often the first step in their research. Many companies start out with SAP Sales Cloud using the systems native quoting capabilities. Gradually as their sales needs become more demanding and complex we
How Does Quoting On Opportunities Work in Sales Cloud? Read More »
Marketers should be aware: each generation today prefers a variation on CX themes. This article is a crash-course on managing the CX demands of today’s five key generations: Silent Generation, Baby Boomers, Gen X, Millennials, and Gen Z. By understanding the communication preferences of each unique generation, you can then adapt your CX strategies to win the
How Do Today’s Generations Feel About CX? Read More »
