A CRM, or customer relationship management system, is a vital tool for any business. Instead of manually managing spreadsheets and keeping track of customer data, CRM systems allow your company to automate and streamline the process. But with so many CRMs on the market, how do you know which one is right for your business? Understanding how […]
How to Evaluate a CRM for Your Business: The Ultimate Guide Read More »
Data privacy continues to grow in popularity as a topic both consumers and businesses are deeply concerned about. During each phase of an SAP CPQ project; from sales cycle, to design and implementation, to post-go live and issue tracking, data privacy questions come up. This article will discuss how GDPR (General Data Protection Regulation) requirements are met by SAP
SAP CPQ & GDPR: a Match Made in Data-Privacy Heaven Read More »
Within SAP Commerce Cloud, there are best practices regarding the insertion of data into the (Hybris) system. We find hot folders to be the most efficient methodology. There is a choice of methods available when feeding data into SAP Commerce Cloud systems. One way to input is by running an impex script directly in HAC (Hybris Administration Console).
Hot Folders; A Best-Practice for SAP Commerce Cloud Read More »
Sales Reps need the ability to close quickly and hit targets, ensuring an ever-increasing win rate. SAP Sales Cloud’s Deal Intelligence feature will empower your sales team with a toolbox that helps them easily complete these objectives. Here we’ll cover Deal Intelligence’s Machine Learning capabilities and offer guidance towards implementation so that you can get your team onboarded to
The Awesome Predictive Power of Deal Intelligence for SAP Sales Cloud Read More »
A vast majority of our customers seek out SAP CDC and Commerce with a focus point of digitizing commerce. Along with this, they come to us in hopes of creating a way to nurture a robust and CX rich customer lifecycle, so that they can build trust with their customers. To fulfill these goals, many find a solution in
SAP CDC plus Commerce: 2 Powerful CX Enhancers Read More »
CTI Integration with SAP’s Cloud for Customer CTI Integration with Cloud for Customer (or C4C) automates and streamlines tedious systemic processes that sales reps and service agents deal with daily. SAP’s C4C (or the combination of Sales Cloud and Service Cloud) is made more powerful by conjoining it with the use-value of CTI services. Customer service is enhanced
CTI Integration offers 3 Worthwhile Conveniences Read More »
In SAP Sales Cloud, we use Target Groups and Campaign Management for sales and marketing to be able to send more effective, personalized marketing campaigns and communications. By creating Target Groups, we gather together the accounts and contacts that have at least one specific parameter in common. We can also manually add accounts and contacts
Navigating Sales Cloud in 6 Quick Steps Read More »
C4C’s Planning Capabilities SAP C4C is a next generation CRM software having mature Sales Target planning capabilities which cover almost all best practices of the Industry. Companies can implement Sales Target functionalities without additional cost along with powerful analytical reporting which can help in measuring different dimensions of Sales planning. SAP C4C also offers interactive dashboards and KPIs
Sales Target Planning: 13 Easy Steps Read More »
What advantages does SAP hold over other market leaders? One of the biggest players in the CRM market is SAP. While these SaaS solutions have their use cases where they can be optimized and successfully applied, I’ll explain why SAP Sales Cloud is the best solution. SAP is an Industry Titan SAP is a venerable market force
Sales Target Planning: 13 Easy Steps Read More »
Why is customer relationship management (CRM) essential? Businesses are growing, and so is the need to become market competitive. Businesses cannot meet this achievement unless or until the final approach is customer satisfaction. Your business should focus on buyers who find your business worthy of attention. The planning helps in reading their movements, noticing each
4 Essentials of CRM Read More »
