ASAR Solution
SNJYA-B2B Customer Portal for SAP S/4HANA & Service Cloud
SNJYA-B2B Customer Portal for S/4HANA and Service Cloud
What if we told you that all your valuable SAP ECC or S/4HANA data, such as products, pricing, availability, orders, delivery status, invoices, and payments can be accessed by your B2B customers through self-service, using a B2B Portal directly connected to your SAP ECC or S/4HANA solution?
Introducing SNJYA by ASAR Digital, a B2B Portal built on SAP BTP, leveraging standard out-of-the-box integration with SAP S/4HANA, SAP ECC, and SAP Service Cloud.
See it in the SAP Store
Benefits
Improve B2B Customer Satisfaction through the SNJYA Self-Service Portal
Automate service processes to improve efficiency and reduce costs
Provide consistent information to your customers across all channels
Provide a branded eCommerce Storefront to your B2B Customers
What is included?
B2B Portal built and deployed in SAP BTP:
- Base Platform: With 50 internal and external users
- Free Upgrades: All future upgrades for contract term
- Lifetime Support: Free support for contract term
KEY FEATURES
Standard integration with S/4HANA to allows your customer to:
- View product catalog and product details and specifications.
- Check product availablility.
- View standard and customer specific price.
- Browse, add to cart, and place order.
- Save and restore cart.
- Check order and delivery status.
- Edit/update orders.
- Create return/credit requests.
- View/download invoice.
Standard integration with SAP Service Cloud allows your Customers to:
- Register products.
- Check product warranty.
- Create service requests.
- Check the status of service requests.
- Request service technicians.
- Research knowledge base.
Highlights
Integration with SAP S/4HANA & ECC
Standard integration for SAP S/4HANA, ECC, and SAP Service Cloud.
Go-Live in 6 Weeks
A branded self-service portal up and running in as little as 6 weeks.
Deployed In SAP BTP
Built on BTP and HANA DB and runs on SAP Cloud Foundry