What is Crowd Service and How to use it?

What is Crowd Service and How to use it?

The Crowd Service model is accelerating. Companies are adjusting to today’s environment by harnessing the power of technology. A recent study determined that 60% of consumers defined a poor customer experience as one where they had to wait a long time for service...
Why you need a New CRM System?

Why you need a New CRM System?

Why you need a New CRM System? For the past 20 years, I have been involved in the CRM space. However, during this time, the one thing that hasn’t changed is the dislike Sales Reps have for CRM and it’s usage. CRM complexities and organizational compliance...